Seamless data flow
Businesses have multiple systems working independently of one another. To give users of your platform a consistent experience, these systems need to be able to communicate with each other and work together as one. Let us unify your modular system environment. Achieve seamless data flow with Arcmedia omnichannel integration.
How we approach omnichannel integration
Analysis of the current system landscape
Before we start on the system integration properly, we first assess the current situation. What systems are in place, how are they used, what data flows do you already have, are there any new systems that you want to incorporate into the wider project? Our developers use this information to evaluate your current position.
Full omnichannel integration concept
Based on our analysis of your current situation and your requirements, we produce a list of all the actions necessary for successful omnichannel integration. The plan also includes a time and cost estimate.
Implement the omnichannel integration
Together we decide which of the actions in our list will be implemented. Arcmedia ESL, Arcmedia’s proprietary middleware for seamless and secure integration, allows it to draw on the in-depth expertise of the development team. Regular checks are carried out during implementation to ensure that everything goes as planned.
Personal support after go-live
You can call on us even after your project is complete. If you want to add a new system to your environment, we can integrate it. So you can ensure that you are ready to face every challenge the future brings.
Our strengths
Processing the data (mapping)
System integration doesn’t change your data. However, changes are made to the structure or format of the data so that the various systems can read it. Your data is then compatible with all of your systems – and the foundation for successful omnichannel integration is in place. So you can look forward to seamless data flows.
Detecting discrepancies
Above all else, data must be current and correct. So our focus is not only on seamless data flow, but also on constant data monitoring. If our proprietary solution Arcmedia ESL detects a discrepancy in a database, the data concerned is identified and updated in every system.
Error handling
Errors will always occur when exporting and importing data between systems. Thanks to Arcmedia ESL, incorrect data entities don’t stop the import or export process. They are simply skipped and displayed at the end.
We are there for you
If you have questions about any aspect of omnichannel integration, our developers will be delighted to help. With their many years’ experience, they will always provide an expert response.
Development team
What makes Arcmedia special
Image
Image
Image
Image
